FAQs
Getting Started
Q:- What types of fabrics do you use for your clothing?
Our clothing line primarily utilizes sustainably sourced organic cotton, pure linen, and eco-friendly bamboo fabrics. We believe in blending comfort with style while minimizing our environmental footprint. Each product description on our website specifies the fabric used, so customers always know what they’re getting.
Q:- How should I care for my purchase to ensure longevity?
To ensure the longevity of our garments:
- Always check the care label on each garment.
- Typically, we recommend a cold machine wash with like colors and air drying. Avoiding high heat can help maintain the fabric quality and fit.
- For our delicate items, hand washing and laying flat to dry is recommended.
- We discourage using bleach or harsh detergents to preserve the color and integrity of the fabric.
Q:- How does sizing work for your brand? Is there a size guide available?
Yes, we have a comprehensive size guide available on our website. Our clothing caters to a diverse range of body types, and our size guide offers measurements for each size from XS to XXL. It’s always a good idea to measure yourself and compare it to our guide to ensure the best fit. If you’re between sizes, we recommend sizing up for a more relaxed fit or sizing down for a closer fit.
Q:- Do you have a return or exchange policy?
Absolutely! Customer satisfaction is paramount to us. If you’re not completely satisfied with your purchase, you can return or exchange unworn and unwashed items within 30 days of purchase. Just ensure you have the original receipt or proof of purchase. For more details on our return and exchange policy, please visit our website.
Q:- Are your clothing items ethically produced?
Yes, ethical production is a cornerstone of our brand. We work exclusively with factories and suppliers who adhere to fair labor practices, ensuring a safe working environment and fair wages for all workers. We also prioritize sustainable and eco-friendly materials and processes throughout our supply chain. We believe in fashion that not only makes you look good but feel good about your choices too.
Q:- Do you offer clothing for all seasons?
We release seasonal collections throughout the year to ensure our offerings are suitable for the changing climates. However, we also have a core collection available year-round, which consists of timeless pieces that are versatile for various occasions and weather conditions. Whether you’re looking for cozy winter wear or breezy summer garments, we have options tailored to each season’s needs.
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